MBC Building & Remodeling, LLC joins GuildQuality’s Community of Quality!
MBC Building & Remodeling, LLC is pleased to announce their new affiliation with GuildQuality! North America’s leading customer satisfaction surveying provider for the residential construction industry, GuildQuality helps thousands of home builders, remodelers, and home services professionals, improve their delivery of customer service.
MBC Remodeling strives to provide the best experience possible to their clients, and becoming a member of GuildQuality’s community of quality serves to support that mission.
In order to honestly assess how well MBC is performing, GuildQuality gathers unbiased feedback from clients, and provides the responses to us in real-time, allowing the opportunity to follow up with clients and correct any mistakes.
MBC Building & Remodeling, LLC President Mike Blank, CGR CAPS says:
“In addition to assembling authentic feedback from our customers, we now have the opportunity to monitor employee performance and trends more closely. GuildQuality features an advanced reporting suite which enables us to analyze internally the customer feedback in a variety of ways, furthering the understanding about what is working well within our company and what could be improved upon. “
MBC knows that homeowners, now more than ever, are relying on experiences from previous customers before selecting a company to hire. With that in mind, we now use our GuildQuality Member Profile page to display customer comments, project photos, and more.
To learn more about MBC Building & Remodeling, LLC and review our customer feedback, visit the GuildQuality Member Profile page here.